We can help you with any aspect of shopping, from merchandise and shipping inquiries to questions about your account and tech support for online shopping. To help us assist you faster, please make sure to contact the correct department.
Toll Free: 1-888-433-2300
Customer Service representatives are available Monday through Thursday from 9AM to 6PM EST, and on Fridays from 9AM to 4:30PM. Any messages left after hours or during the weekend will be responded to the next business day.
Feel free to send us an e-mail here
. Be sure to choose the appropriate subject, and include a reply e-mail address. Most e-mails are replied to the same day they are received. Any e-mails sent after hours or during the weekend will be responded to the next business day.
P.O. Box 1242
Monsey, NY 10942
As we are working constantly to improve the overall service we provide to our customers, we are very interested in your feedback. We'd really appreciate it if you took the time to let us know about your experience with our company, whether it was positive or negative. Tell us what we do well, and where we could use a little work. We're listening, and take all of customers' needs very seriously.
NEW PRODUCT/VENDOR INQUIRIES
While we're always looking to expand our inventory, we're very selective with the quality of products we offer our customers. If you think your product line would be a good fit for us, e-mail us or send a hard copy of your catalog to the following address:
New Product Submission
Medex Supply Distributors
P.O. Box 1242
Monsey, NY 10952