When will my order ship?

Most orders received by 1pm EST will be shipped the same day, while orders received after 1pm EST will ship the next business day. All orders received on Friday after 1pm EST will be shipped the following Monday.

Overnight shipping has to be processed before 10:30 am the day before.  Orders placed on a Friday for Overnight shipping will be delivered on Monday.  Some items are special ordered items and will not be able to be sent overnight until the item is ready (see processing times in additional info tab). For Saturday Delivery please call customer service at 888-433-2300 for further assistance.  
Some orders, such as those containing customized items or items that need assembly, require a longer processing time. These orders can take from between 3 to 5 additional days and several weeks to ship, and you will be notified via e-mail after your order is placed.  Estimated shipping times can be found on each product description page.
The arrival of your order will vary depending on the product you select and the location of the shipping address.  If in stock, most orders are delivered to you within 4 to 6 business days. Please note that once the order has shipped, Medex Supply is not responsible for how long the actual delivery takes.

Please make sure that you provide a correct shipping address or you will incur a $5.00 address correction charge from UPS for ground shipments, or $10 for expedited shipments.

Contact Us

  • Email Us
  • Call Us Toll Free 888-433-2300
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